Tired of tangled reconciliations? Councils can now track payments in real-time

Reconciling rates payments shouldn’t feel like stitching together a spreadsheet crime scene. But when you’ve got payments trickling in through multiple channels with variable references, that’s exactly what it becomes.

It’s time to move on from mystery deposits and painful end-of-month cleanups. Modern tools can now deliver real-time visibility, clean matching, and smoother revenue collection—without disrupting your existing systems.

The reconciliation roadblock
Every council finance team knows the pain:

• Payments coming in without matching references
• Over/under-payments that need manual intervention
• Delays between payment and visibility
• Re-keying data between systems

It’s not just frustrating—it’s inefficient. And it slows down your ability to track progress or spot issues early.

What if reconciliation was automatic?
With Payreq Flexible Payments, reconciliation becomes… well, a whole lot easier.

Here’s how:

• All digital payment pages are pre-filled with council-specific references
• Each transaction is tracked in real-time
• Failed payments retry instantly (no lost revenue)
• All activity syncs back to a council-branded dashboard for visibility

It’s clean, it’s trackable, and your finance team can stop hunting down ghosts in the ledger.

No more “one-size-fits-all” systems
One of the reasons councils hold back from improving payments is fear of complexity. But Payreq’s solution is built for simplicity and flexibility:

• You can use your own gateway or ours
• No new software to learn
• Existing delivery flows stay intact

Whether your council is large and centralised or small and agile, Flexible Payments adapts to your structure—not the other way around.

Cash flow matters—especially now
With rising operational costs, tighter margins, and community expectations growing, councils need predictable revenue.

Faster payments and better reconciliation mean:

• Less time chasing money
• More time planning and delivering services
• Lower costs from reduced overdue account handling

It’s not just a finance upgrade—it’s a service delivery improvement.

Flexible payments is an easy win
If you’re still spending hours reconciling payments manually, you’re missing an easy win. Councils and utilities across Australia are streamlining payments and reconciliation in one move—and seeing the difference on the bottom line.

Find out more about Flexible Payments can simplify reconciliation and speed up collections.